Service orientation in 5 steps

Service orientation in 5 steps

Ambition:
I will increase the profitability of my company

Goal:
I will generate in future more revenue through service

Expectations:
I am looking for an Interim Manager – Interim COO

  1. Who runs the company with me and builds on our core business
  2. Who analyzes my product portfolio, my services and my processes
  3. Who develops the service portfolio and evaluates the benefits for my customers
  4. Who redefines the value chain for my company
  5. Who implements the restructuring and the training that is required for my teams

Successes:

Wilhelm Wiese has built up the consulting business for automation technology in Asia and restructured a double-digit millions service business in order to bring new services to the market as well as to improve customer satisfaction in the region.

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